How It Works

New to ordering custom clothing? You’re in good hands. Here you’ll find everything you need to know about how to design, measure, and order clothing with us.

At any time you need help during or after the ordering process, we’re here for you. Seriously, ask us anything about custom clothing. We’ll make sure your order is the way you need it.

1. PICK A PRODUCT

Start your order by choosing the type of product you want to design. The CLIFTON range includes hundreds of options, from tees to rugby shirts, blazers and workwear, cycling kits, hoodies, swim shorts, and more. See all our categories here.

2. CHOOSE YOUR STYLE

Choose your style after picking a product - on every product page you will see this button:

On your chosen product page simply click that button to load the design tool where you’ll be asked to choose the specific style based on the product selected. For example, our popular Watson Classic Rugby Shirt has multiple styles, including a zip collar, mandarin collar, short or long sleeves, or a 6-button collar.

3. DESIGN IT YOUR WAY

Once you finalize your product and style, now it’s time to design your product however you’d like. Choose from our curated selection of patterns, colors, artwork, or add your custom colors, logo, or text (we offer both printing and embroidery).

If you need a style, color or design not shown online just ask as we can absolutely do it - no idea is too bold, weird, or impossible for us.

Bonus: As you customize your order, your quote updates in real-time to see the cost. (We don’t like hiding prices from customers).

4. COMPLETE YOUR ORDER

Once your design is complete, you’ll be prompted to add and double-check your required sizes to ensure your order is correct. Then you’ll select your choice of Standard or Rush / Express delivery.

We use DHL Express to deliver carbon neutrally anywhere in the world.

The final step is to submit your payment online (with secure online Debit or Credit Card payment via Stripe) or contact us for an invoice (we accept bank transfers in USD, GBP, EUR & HKD).

5. RECEIVE YOUR ORDER (easily the best part!)

Once you have completed payment, we get to work on your order. A few things for us to brag about here - we don’t use stock items ever. Your order is cut and sewn from scratch to ensure it’s 100% original. We also only practice eco-friendly and sustainable production and plastic-free, compostable, recycled packaging coupled with carbon-neutral delivery.

And that’s how we do things around here.

Oh, one last thing. If you receive your order and anything isn’t exactly as you approved it we promise to make it right.

Contact us right away and we’ll get on it.